Flying to Dar this week, I overheard two Kenyan executives discussing the challenges they were facing. It was a familiar story – the last trading year (however strong) lay firmly in the past. The pressure was on to win in 2020; to make the commitment promised late in 2019.  The fixation on the coming 12-month period was such that one of the two, who was preparing to on-board a new team member in April had
I read many statements of corporate vision, declarations of mission and explanations of values. What can I say about them? Like having the United Nations around, they’re better than nothing. But in 2020, perhaps we can do better. Most leaders wrote mission statements for 2020 months ago. It went into the Board pack for the first round of budgeting. Most organisations have a declared vision, that shouldn’t really change unless something cataclysmic happens in a
As our economies become consumer-led, change must become a constant inside every business. Leaders must adjust the internal workings of the machine as it runs. Small changes make big differences both to employee and customer experience. One day, these small changes may lead us to an organisational culture model that works in Africa. That fits the society that surrounds our enterprises. It’s long overdue because we have unthinkingly accepted the Western industrial model as the